In many organisations where there exists several levels of hierarchy, there is often the need to route a request from one level to the next until it reaches the last level where a decision is ultimately taken. In contemporary email services, this will be usually achieved by composing a mail and either forwarding it from one intermediary to another, or carbon-copying to all intermediaries. Unfortunately, these options have several drawbacks one of which is that the content of the original request can be modified by any member in the route. In this paper, we add a through-mail feature by which a user may channel his request via a predetermined route of intermediaries entered via a purpose-built interface on the email client. The request will reside at transitbox of an intermediary for a user-specified transit time. Our transit server will have the task to monitor the transit time of a transit mail at an intermediary. Another task of the transit server is to relay a mail from one intermediary to another when former responds within the transit time or when the transit time expires. At his transitbox, the user may read the comments from past intermediaries as well as post his own. This process of email transiting is significantly more convenient, temper-proof and traceable, making it a very desired feature in an email service for many organisations.
Author Keywords:- Email, internet message access protocol (imap), internet message format (imf), multipurpose internet mail extensions (mime), simple mail transfer protocol (smtp), transit, through-Mail.
e-ISSN: 2319-183X, p-ISSN: 2319-1821 Source Type: Journal
Original Language: English
Document Type: Article
Number of pages: 10
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